Erfahrene kaum. Angestellte mit 30 Jahren Know-how in Administration und Customer Support
Audit-Erfahrung in der Pharma-Branche (GMP/SOP)
Bank-Angestellte (CYP) in der Finanz-Branche
Erkennung von gefälschten Dokumenten
Nachweisliche Erfolge in Fraud Detection
Starke "First-Line-of-Defense"
Reise-Management für Geschäftsleitung
Übersicht
24
24
years of professional experience
5
5
years of post-secondary education
Berufserfahrung
Business Risk Specialist (Inkasso Leasing)
BANK-now AG (UBS)
Horgen
2025.11 - 2026.03
Monitoring der Inkasso-Fälle
Risk-Management im Inkasso-Leasing (50%)
Risk-Managment im Leasing-Restwert Inkasso (50%) -> Unterstützung von zwei Teams
Einleitung von polizeilichen Fahndungen, Kontakt zu Staatsanwaltschaft, Durchführung von Betreibungen sowie Bestellung von BATT- und SEM-Berichten bei Schweizer Behörden
Sachbearbeiterin (befristete Einsätze)
FINMA & Swisscard AECS
Zürich
2024.09 - 2025.10
Prüfung von Versicherungsvermittler-Dossiers vor Aufschaltung ins FINMA-Register
Recherche und Analyse von Hochrisiko-Kunden zur Identifikation potenzieller Risiken
<ul><li>Lead a high performing team of Case Managers, Injury Management Advisor and Technical Specialist. Acting as a Third Party Administrator and responsible for the management of the portfolio of Youi CTP Claims.</li><li>My role was to oversee and supervise the day to day operation of the claims team and to ensure that both our Statutory Benefits and Common Law claims portfolio are being managed at a high level and in line with the legislation.</li><li>I am responsible for design and implementation of framework for effective claims strategies to uplift Customer Experience including Business and Regulator deliverables.</li><li>Established and developed strong working relationships with our client Youi to ensure that regular business performance updates are provided, improve reporting and claims governance including risk oversight are being identified.</li><li>Develop new initiatives and ideas to assist with the continuous improvement of claims processes and procedure including the rolling out of such plan to the business.</li></ul> von Employers Mutual Limited<ul><li>Lead a high performing team of Case Managers, Injury Management Advisor and Technical Specialist. Acting as a Third Party Administrator and responsible for the management of the portfolio of Youi CTP Claims.</li><li>My role was to oversee and supervise the day to day operation of the claims team and to ensure that both our Statutory Benefits and Common Law claims portfolio are being managed at a high level and in line with the legislation.</li><li>I am responsible for design and implementation of framework for effective claims strategies to uplift Customer Experience including Business and Regulator deliverables.</li><li>Established and developed strong working relationships with our client Youi to ensure that regular business performance updates are provided, improve reporting and claims governance including risk oversight are being identified.</li><li>Develop new initiatives and ideas to assist with the continuous improvement of claims processes and procedure including the rolling out of such plan to the business.</li></ul> von Employers Mutual Limited
Developer Senior, Business Info Developer, Business Analyst II, Business Analyst I, Project Coordinator, Senior Claims Associate, Risk Management, Fraud and Abuse, Audit/Recovery Specialist, Customer Service von AnthemDeveloper Senior, Business Info Developer, Business Analyst II, Business Analyst I, Project Coordinator, Senior Claims Associate, Risk Management, Fraud and Abuse, Audit/Recovery Specialist, Customer Service von Anthem