Vanshita Sharma
Chandigarh
Summary
Results-driven social media marketing intern with a strong focus on content creation, customer engagement, and analytics. Proven ability to enhance brand visibility through innovative strategies and effective community management.
Dynamic social media marketing intern skilled in content creation and community engagement. Proven ability to analyze metrics and enhance brand visibility through strategic marketing initiatives.
Overview
1
1
year of professional experience
Work History
Social Media Marketing Intern
Brand It Up
04.2026 - 06.2026
- Developed and scheduled engaging content across social media platforms to enhance brand visibility.
- Collaborated with team members to brainstorm and implement innovative marketing strategies.
- Assisted in monitoring social media metrics, analyzing trends to inform future campaigns.
- Supported community management by responding to comments and messages promptly and professionally.
- Maintained a content calendar, ensuring timely delivery of posts aligned with marketing goals.
Analyst
Eclerx
09.2025 - 06.2026
- Handled 20–30 customers daily in an international process supporting an American company through voice and non-voice channels.
- Promoted to a Support role based on strong performance and ability to handle additional responsibilities.
- Handled both customer-facing and backend operational activities to support timely resolution of service requests.
- Used Salesforce CRM to maintain customer information and manage cases and service-related activities.
- Recognized as Employee of the Quarter for strong performance and contribution.
Education
MBA - Human Resources Management, Digital Marketing
Lovely Professional University
Jalandhar, India 04.2001 -
Skills
Social media marketing
Social media strategy
Social media posting
Brand awareness
Creative thinking
Community engagement
Data analysis
Timeline
Social Media Marketing Intern
Brand It Up
04.2026 - 06.2026
Analyst
Eclerx
09.2025 - 06.2026
MBA - Human Resources Management, Digital Marketing
Lovely Professional University
04.2001 -