Vivienne Mustapic
Adlikon b. Regensdorf
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Receptionist
CBRE / Deutsche Bank
08.2023 - 10.2023
- Customer reception and assistance
- Responding to incoming and outgoing emails in German and English
- Booking / Management of Meeting Rooms
- Administrative support for the Facility Managers
- Responsible for arranging courier services
- Receiving and forwarding internal as well as external phone calls
- Creation of daily customer visit lists, Various administrative tasks
Office Manager /Litigation Legal Assistant
NSF Rechstanwälte AG
03.2023 - 06.2023
- Active support for the partners and the team in administrative and organizational matters
- Handling of telephone and postal services
- Coordination and planning of appointments, meetings, and travel
- Reception and management of customers
- Ensuring timely responses to inquiries
- Monitoring deadlines, drafting sophisticated correspondence in DE and EN (German and English)
- Invoicing and expense reimbursement, accounting tasks including debtor and creditor management
- Creation of PowerPoint presentations, Excel and Word tables for internal purposes as well as for clients
Office Manager / Receptionist
REYL & Cie Via Time Job AG
10.2022 - 03.2023
- Reception and Assistance for Domestic and International Customers
- Receiving and Redirecting Telephone Call
- Mail Handling (Postal Services, Express Couriers, etc.)
- Management of Conference Rooms and Video Conferences
- Supervision of Personnel/Visitor Kitchen
- Identification Handling and Access Control
- Creation and Coordination of Expense Reports
- Coordination of Business Meals and Travel Arrangement
- Office Supplies and Inventory Management
- Plant Care and Facility Management
- Task Management (List, Letter, Presentation Creation)
Project Administrative Staff
Akorn AG Via Univativ Schweiz AG
08.2022 - 10.2022
- Review and Verification of GMP-Relevant Documents
- Supervision of the Controlled Document Process
- Issuance and Control of QA-Relevant Documents
- Support for Ongoing Projects
Assistant
BlueRock Group AG
11.2021 - 07.2022
- General Support for Executive Managemen
- International Payments
- Assistance with Account Openings, Company Formations, and International Corporate Governance
- Assistance with KYC/Compliance/Due Diligence for Natural and Legal Persons
- Support for Departments: Asset Management / Accounting
Security Officer
allProtect GmbH
09.2021 - 11.2021
Europe Tour
Croatia, Spain, Germany, UK
08.2020 - 09.2021
Commercial Employees
Allmend Automobile AG
12.2019 - 08.2020
- Executive Assistant
- Coordination and Execution of Customer Appointments
- Order Processing, Inspection of Delivery Notes, Damage Reports
Service Staff Member
Hotel Baur Au Lac
05.2018 - 03.2019
Education
Leadership SVF -
SWS Schools For Business & Languages (Saturdays)
Winterthur, Switzerland10.2024
Business / Life Coaching -
Stednitz. Design Your Life
Zurich, Switzerland2022
Compact Commercial School -
Klubschule Migros
Zurich, Switzerland2021
Private English Lessons At Level C1 -
Online Studies GmbH
Zurich, Switzerland2021
Internship -
Access - Bridge To Work
Oerlikon2018
Retail Specialist -
Derendinger SAG
Zurich2018
Pre-vocational Year -
FS Viventa
Zurich, Switzerland2016
Language Stay -
King's College Bournemouth (UK)
2015
Secondary School -
Freie Katholische Schule
Zurich, Switzerland2015
Language Stay -
King's College Bournemouth (UK)
2014
Skills
- Office Management
- Office Administration
- Time Management
- Travel Arrangements
- Customer and client relations
- Scheduling appointments
- Mail handling
- Service-oriented mindset
- Verbal and written communication
- Organization skills
Languages
German
Bilingual or Proficient (C2)
Croatian
Bilingual or Proficient (C2)
Englisch
Advanced (C1)
Birthdate
09/08/99
Residence Permit
C
Personal Information
- Nationality: Croatian
- Marital Status: Single
Hobbies and Interests
- Reading
- Traveling
- Photography
- Sports
- Design - Fashion and Interior
Timeline
Receptionist
CBRE / Deutsche Bank
08.2023 - 10.2023
Office Manager /Litigation Legal Assistant
NSF Rechstanwälte AG
03.2023 - 06.2023
Office Manager / Receptionist
REYL & Cie Via Time Job AG
10.2022 - 03.2023
Project Administrative Staff
Akorn AG Via Univativ Schweiz AG
08.2022 - 10.2022
Assistant
BlueRock Group AG
11.2021 - 07.2022
Security Officer
allProtect GmbH
09.2021 - 11.2021
Europe Tour
Croatia, Spain, Germany, UK
08.2020 - 09.2021
Commercial Employees
Allmend Automobile AG
12.2019 - 08.2020
Service Staff Member
Hotel Baur Au Lac
05.2018 - 03.2019
Leadership SVF -
SWS Schools For Business & Languages (Saturdays)
Business / Life Coaching -
Stednitz. Design Your Life
Compact Commercial School -
Klubschule Migros
Private English Lessons At Level C1 -
Online Studies GmbH
Internship -
Access - Bridge To Work
Retail Specialist -
Derendinger SAG
Pre-vocational Year -
FS Viventa
Language Stay -
King's College Bournemouth (UK)
Secondary School -
Freie Katholische Schule
Language Stay -
King's College Bournemouth (UK)
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