Yasin El Ghoul
Aviation Management Graduate
Kloten
Summary
Ambitious and globally oriented Aviation Management graduate with hands-on experience across airport operations, ground handling coordination, customer service, and medical logistics. Proven ability to thrive in fast-paced, multicultural environments with a strong commitment to operational excellence, safety, and customer care. Developing into a future leader in aviation operations.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Ramp Supervisor (Career Path)
Swissport International AG
Zurich
2025.10 - Current
- Lead aircraft ground handling operations with strong safety and efficiency focus
- Operate and coordinate ground support equipment and team activities
- Ensure compliance with operational procedures under high-pressure conditions
Working Student – Medical Courier
Cellog OHG
2024.08 - 2025.04
- Responsible for secure, time-critical transport of life-saving medical shipments
- Adhered to strict safety, hygiene, and documentation standards
- Maintained proactive communication with internal and external stakeholders
Intern – Ground Operations Intercontinental
Lufthansa AG
Frankfurt Am Main
2023.10 - 2024.03
- Supported operational and project work across global teams
- Coordinated activities and delivered results independently within assigned projects
Working Student – Ramp Agent /Turnaround Coordinator
SAG Stuttgart Airport Ground Handling GmbH
Stuttgart
2022.08 - 2023.08
- Oversaw efficient aircraft turnaround processes
- Served as liaison between flight crew and operations teams
- Helped maintain safety and schedule adherence
Customer Service Agent
AVIAREPS AG
Frankfurt Am Main
2022.02 - 2022.06
- Resolved customer inquiries and complaints professionally
- Strengthened communication and service delivery skills
Intern – Processes & Interfaces
SAG Stuttgart Airport Ground Handling GmbH
Stuttgart
2021.07 - 2021.09
- Assisted internal audits and continuous improvement initiatives
- Built cross-departmental operational insights
Ground Handling Staff
Menzies Aviation Ltd.
Toronto
2019.09 - 2020.03
- Performed aircraft loading/unloading and ground support tasks
- Contributed to safe, efficient ground operations
Education
Bachelor of Arts - Aviation Management
Hochschule Worms
Worms04.2025
High School Diploma -
Abitur (University Entrance Qualification)
Tübingen 2001.04 -
Skills
Collaborative teamwork
Expertise in ground operations
Load planning
Effective task delegation
Proficient in computer applications
Effective time management
Strategic decision-making
Timeline
Ramp Supervisor (Career Path)
Swissport International AG
2025.10 - Current
Working Student – Medical Courier
Cellog OHG
2024.08 - 2025.04
Intern – Ground Operations Intercontinental
Lufthansa AG
2023.10 - 2024.03
Working Student – Ramp Agent /Turnaround Coordinator
SAG Stuttgart Airport Ground Handling GmbH
2022.08 - 2023.08
Customer Service Agent
AVIAREPS AG
2022.02 - 2022.06
Intern – Processes & Interfaces
SAG Stuttgart Airport Ground Handling GmbH
2021.07 - 2021.09
Ground Handling Staff
Menzies Aviation Ltd.
2019.09 - 2020.03
High School Diploma -
Abitur (University Entrance Qualification)
2001.04 -
Bachelor of Arts - Aviation Management
Hochschule Worms