Yasin El Ghoul
Aviation Management Graduate
Kloten
Summary
Ambitious and globally oriented Aviation Management graduate with hands-on experience across airport operations, ground handling coordination, customer service, and medical logistics. Proven ability to thrive in fast-paced, multicultural environments with a strong commitment to operational excellence, safety, and customer care. Developing into a future leader in aviation operations.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Ramp Supervisor (Career Path)
Swissport International AG
Zurich
10.2025 - Current
- Lead aircraft ground handling operations with strong safety and efficiency focus
- Operate and coordinate ground support equipment and team activities
- Ensure compliance with operational procedures under high-pressure conditions
Working Student – Medical Courier
Cellog OHG
08.2024 - 04.2025
- Responsible for secure, time-critical transport of life-saving medical shipments
- Adhered to strict safety, hygiene, and documentation standards
- Maintained proactive communication with internal and external stakeholders
Intern – Ground Operations Intercontinental
Lufthansa AG
Frankfurt Am Main
10.2023 - 03.2024
- Supported operational and project work across global teams
- Coordinated activities and delivered results independently within assigned projects
Working Student – Ramp Agent /Turnaround Coordinator
SAG Stuttgart Airport Ground Handling GmbH
Stuttgart
08.2022 - 08.2023
- Oversaw efficient aircraft turnaround processes
- Served as liaison between flight crew and operations teams
- Helped maintain safety and schedule adherence
Customer Service Agent
AVIAREPS AG
Frankfurt Am Main
02.2022 - 06.2022
- Resolved customer inquiries and complaints professionally
- Strengthened communication and service delivery skills
Intern – Processes & Interfaces
SAG Stuttgart Airport Ground Handling GmbH
Stuttgart
07.2021 - 09.2021
- Assisted internal audits and continuous improvement initiatives
- Built cross-departmental operational insights
Ground Handling Staff
Menzies Aviation Ltd.
Toronto
09.2019 - 03.2020
- Performed aircraft loading/unloading and ground support tasks
- Contributed to safe, efficient ground operations
Education
Bachelor of Arts - Aviation Management
Hochschule Worms
Worms04.2025
High School Diploma -
Abitur (University Entrance Qualification)
Tübingen 04.2001 -
Skills
Collaborative teamwork
Expertise in ground operations
Load planning
Effective task delegation
Proficient in computer applications
Effective time management
Strategic decision-making
Timeline
Ramp Supervisor (Career Path)
Swissport International AG
10.2025 - Current
Working Student – Medical Courier
Cellog OHG
08.2024 - 04.2025
Intern – Ground Operations Intercontinental
Lufthansa AG
10.2023 - 03.2024
Working Student – Ramp Agent /Turnaround Coordinator
SAG Stuttgart Airport Ground Handling GmbH
08.2022 - 08.2023
Customer Service Agent
AVIAREPS AG
02.2022 - 06.2022
Intern – Processes & Interfaces
SAG Stuttgart Airport Ground Handling GmbH
07.2021 - 09.2021
Ground Handling Staff
Menzies Aviation Ltd.
09.2019 - 03.2020
High School Diploma -
Abitur (University Entrance Qualification)
04.2001 -
Bachelor of Arts - Aviation Management
Hochschule Worms