Zain Salahuddin
Summary
Accomplished professional with extensive expertise in team leadership and performance management, adept at training, coaching, and onboarding staff to enhance productivity. Proven track record in sales negotiation and deal closing, coupled with strong relationship management skills with clients, landlords, and stakeholders. Demonstrates proficiency in lead qualification and conversion, advertising campaign management, and budget control. Skilled in operational planning, workflow design, and process improvement to optimise efficiency. Committed to maintaining financial accuracy and ensuring contract compliance while excelling in conflict resolution and decision-making under pressure. Career goals include leveraging emotional intelligence and adaptability to drive success across diverse commercial settings.
Overview
16
16
years of professional experience
Work history
Career – Mental Health Support
(Private / Family)
01.2024 - Current
- Provided primary support for an individual with severe mood instability, ensuring daily safety, structure, and continuity of care.
- Managed crisis situations, medication adherence, and coordination with healthcare services during periods of acute instability.
- Maintained household stability and made time-critical decisions under sustained emotional and operational pressure.
Marketing (self-employed)
Neos Engineering London Ltd
01.2023 - 01.2024
- Managed the company’s digital marketing presence across Google and trade directories to generate inbound service enquiries.
- Planned and ran Google Search PPC campaigns, controlling keywords, ad copy, and spend to drive consistent plumbing leads.
- Optimised Google Business Profile and local SEO to capture “near me” and emergency service searches.
- Maintained and optimised listings on Checkatrade and TrustATrader to support enquiry volume and customer trust.
Self-Employed
Private Hire Driver – Uber / Chauffeur Services
01.2020 - 01.2023
- Operated as an independent private hire driver providing professional, client-focused transport for corporate and high-value passengers.
- Maintained a five-star rating through punctuality, service quality, and effective communication.
- Managed all self-employed responsibilities including bookings, route planning, scheduling, vehicle standards, and regulatory compliance.
Founder & E-Commerce Manager
Zed Supply Ltd
01.2021 - 01.2022
- Developed and launched a private-label sensory toy brand serving children with ADHD, autism, and special needs, identifying a niche opportunity through structured product and market research.
- Led supplier sourcing and negotiations, managing international manufacturing, cost control, and sea freight logistics into Amazon FBA warehouses.
- Built high-converting Amazon listings using keyword-driven copy, A+ Content, and conversion-focused imagery to support sales performance.
- Managed full-funnel Amazon PPC campaigns (Sponsored Products & Brands), actively controlling bids, budgets, and targeting based on performance data.
- Monitored and optimised key commercial metrics across advertising, SEO, inventory, and fulfilment to control stock risk, maintain a healthy IPI score, achieve 98%+ seller feedback, and support consistent sales activity.
Lettings Manager
Legacy Property Consultants
Central London
02.2017 - 01.2020
- Led a Central London lettings team handling high-end and prime residential rental properties, while remaining hands-on in deal execution.
- Won new landlord instructions through valuations, pitching, and negotiation of management and let-only agreements.
- Drove occupancy and rental performance across premium rental stock through pricing strategy, targeted marketing, and active deal progression.
- Oversaw end-to-end lettings operations including onboarding, tenant referencing, compliance, renewals, and re-lets.
- Acted as senior point of contact for landlords and corporate clients, retaining instructions through results-driven service delivery.
Lettings Negotiator
Legacy Property Consultants
Central London
11.2014 - 02.2017
- Closed residential lettings across Central London in a fast-paced, target-driven environment.
- Managed property listings across Rightmove and Zoopla, ensuring accurate pricing, presentation, and rapid time-to-market.
- Conducted viewings, qualified applicants, negotiated offers, and progressed deals through to completion.
- Built and maintained landlord and applicant relationships to support repeat business and referrals.
Lettings Negotiator
Greenstone Estate Agents
10.2013 - 11.2014
- Supported residential lettings activity across the local area, assisting with viewings, applicant enquiries, and deal progression.
- Built foundational knowledge of rental values, local demand, applicant qualification, and tenancy processes.
- Developed early sales and customer service skills through follow-ups, referrals, and target-driven activity.
Property Manager
Reeds Property Services
06.2012 - 10.2013
- Managed day-to-day property management for a residential portfolio, acting as primary point of contact for tenants and landlords.
- Coordinated inspections, check-ins, check-outs, and condition reporting to maintain property standards and reduce disputes.
- Monitored rent collection and arrears, escalating issues in line with landlord instructions.
- Liaised with contractors and service providers to resolve maintenance issues efficiently while maintaining compliance and accurate records.
Invoice Officer – Quality Team
Metropolitan Housing Trust
02.2010 - 04.2012
- Processed and controlled high volumes of supplier and contractor invoices, ensuring accuracy and adherence to contractual terms and internal financial policies.
- Matched invoices against work orders and repair instructions prior to approval, reducing errors and payment disputes.
- Raised and tracked reactive repair orders using SOR (Versions 5, 5.1, and 6.1), maintaining alignment between works, costs, and records.
- Maintained accurate financial and operational data within Oracle, liaising with suppliers and internal teams to resolve queries and reconciliations.
Education
GCSEs - Maths and English
Skills
- Business execution and day-to-day operations
- Budget management, spend optimisation, and cash-flow awareness
- Supplier coordination, logistics oversight, and cost control
- Sales negotiation and relationship management
- Lead qualification and conversion
- Marketing campaign management and performance optimisation
- Workflow structuring and process improvement
- Financial accuracy, invoice control, and data integrity
- Contract compliance and procedural awareness
- Decision-making under pressure
- Time management in high-volume environments
Timeline
Career – Mental Health Support
(Private / Family)
01.2024 - Current
Marketing (self-employed)
Neos Engineering London Ltd
01.2023 - 01.2024
Founder & E-Commerce Manager
Zed Supply Ltd
01.2021 - 01.2022
Self-Employed
Private Hire Driver – Uber / Chauffeur Services
01.2020 - 01.2023
Lettings Manager
Legacy Property Consultants
02.2017 - 01.2020
Lettings Negotiator
Legacy Property Consultants
11.2014 - 02.2017
Lettings Negotiator
Greenstone Estate Agents
10.2013 - 11.2014
Property Manager
Reeds Property Services
06.2012 - 10.2013
Invoice Officer – Quality Team
Metropolitan Housing Trust
02.2010 - 04.2012