Jan David Núñez Lange
Kloten
Summary
Result-driven Supply Chain professional known for high productivity and efficient task completion. Specialized in planning, process improvement, customer service excellence and team leadership. Excel in communication, problem-solving, and adaptability to ensure smooth operations and enhanced customer satisfaction.
Overview
20
20
years of professional experience
Work History
Senior Customer Operations Manager LATAM
CSL Vifor
08.2022 - Current
- Company Overview: A global leader in iron deficiency and iron deficiency anemia therapies, with a history dating back to 1872.
- Responsibility for the end-to-end demand & order-to-cash management for the LATAM region
- Overview and follow-up on market and customer needs, supply targets per country, regulatory projects, demand plan by customer, sales/supply performance and targets of the LATAM region
- Analyzing in-market sales trends, monitoring inventory levels, looking at a 24-month forecast horizon.
- Actively representing the LATAM region in cross-functional meetings to stress and escalate potential issues in supply or Service level and highlighting new sales opportunities
- Participate in Contract reviews with special focus on demand and supply agreements and ensure that order-to-cash process is executed in compliance with regulatory and quality standards
- Coordinate the operational Supply Chain project management for on-boarding new partners and launching new products in the region. Participate actively in projects with operational impact on the Region (e.g. Regulatory and CMO changes, serialization, new business models, training new local employees etc.)
- Search for and implement continuous improvement solutions to increase service level to the Region
Global Demand Planner - CCC & Infusion Care
Convatec Group PLC
09.2019 - 07.2022
- Company Overview: A global medical products and technologies company focused on therapies for the management of chronic conditions, with leading market positions in advanced wound care, ostomy care, continence & critical care, and infusion care.
- Manage the market’s demand plans over the planning horizon to identify trends, issues and corrective actions, through demand analysis, demand scenarios and reconciliation with Financials
- Owner of the forecasting tool including all data inputs per the update cycles
- Primary supply chain contact for European Markets
- Accountable for driving the franchise/market level S&OP processes plus leading the S&OP monthly meetings
- Interact with Markets on Tender processes to ensure products in bids can be supplied
- Actively manage the Business Unit product portfolio, coordinating new product launches and end of life activities
Senior Demand and S&OP Analyst for MEA, Russia, Ukraine & CIS Markets
J&J Lifescan and Lifescan Inc
07.2017 - 08.2019
- Company Overview: An ex- Johnson & Johnson company engaged in the manufacturing, global distribution and marketing of blood glucose monitoring systems for diabetic patients around the world.
- Run monthly S&OP process for assigned markets
- Lead demand reviews and collaborative forecasting process with local demand planning teams for responsible countries
- Responsible to improve forecast accuracy and to achieve MAPE targets for corresponding countries
- Portfolio Management for supply chain: NPI, EOL, Active, MTO, EOL
- Balance short and midterm supply and demand plans. Allocate product based on business needs
- Handover country demand plans to Global Supply Chain team
- Responsible for collaborating with stakeholders to drive decisions aiming to reduce Supply Chain costs and minimize SLOB
- Drive strategic alignment and validate financial objectives vs. the demand plan between commercial, finance and supply chain for responsible countries/clusters
- Lead SC Projects: CE Mark Removal, MEA meter kit strips refresh reworks
Senior Demand Planner Personal Care and Hair Care (Temp) for Spain and Italy
Avon Cosmetics Spain
Spain
01.2016 - 03.2017
- Company Overview: Global door to door cosmetic retailer with more than 6 million distributors in over 100 countries worldwide.
- Submit the most accurate forecast based on demand history and stakeholder input throughout the whole campaign process
- Backorder reduction and service level improvement, teaming up directly with supply chain division in Poland and UK
- Cross functional meetings and continuous collaboration with marketing teams in order to reach expected campaign selling margin, units, category growth and gross sale targets
Supply Chain Manager
Tiendanimal.com
Spain
02.2015 - 05.2015
- Company Overview: Online store leader in Spain in pet product retail with a wide assortment of approximately 16,000 references.
- Supply Chain KPI’s analysis, update and follow up
- Process improvement, area organization and task assignment
- Demand planning team leadership and supervision
- ERP implementation and parameter definition
Lead Forecast Analyst
Toys R Us Iberia
Spain
02.2014 - 02.2015
- Company Overview: Worldwide retail leader specialized in TOYS, baby products, fun and entertainment products.
- Alert, forecast methods, source levels and forecast approval ownership for all product categories
- Forecast team supervision, organization and task assignment
- Process, tasks and KPI definition for a newly created department.
Category Planner Babies R US, Impulse, UOI, Electronics & Multimedia
Toys R Us Iberia
Spain
01.2010 - 01.2014
- Company Overview: Worldwide retail leader specialized in TOYS, baby products, fun and entertainment products.
- End to End planning of several categories within the company. Main tasks included demand planning, supply planning, customer service and inventory management.
Operations Manager / Founding Partner
Bloques del Norte S de RL
Honduras
01.2006 - 10.2009
- Company Overview: Foundation and launching of cement block production, commercialization and distribution company for all the Honduran construction market.
- Personalized Customer Service, production team management and supervision, production planning and stock control, raw material procurement, logistics and product allocations, payroll management, quality control and production process definition
Administrative Assistant
Bloques GUFER
08.2005 - 12.2005
- Company Overview: Cement block production, commercialization and distribution for all the Honduran construction market.
Education
APICS CPIM Part1 - online (36 hours)
Fox Valley Technical College
12.2018
Finance Course - (32 hours)
Universidad Metropolitana de Honduras
Tegucigalpa, Honduras06.2005
Industrial Engineering - specialized in automation
Universidad Tecnológica Centroamericana (UNITEC)
Tegucigalpa, Honduras03.2005
Industrial Innovation and Technology - (100 hours)
Universidad Politécnica de Valencia
Spain06.2004
High School diploma - in science and letters
Mayan School
Tegucigalpa, Honduras06.1999
Skills
- Demand planning
- Order management
- S&OP processes
- Forecasting tools
- Supply chain management
- Market analysis
- Customer relationship management
- Data analysis
- Project management
- Inventory management
- Cross-functional collaboration
- Effective communication
- Problem solving
- Continuous improvement
- Operational efficiency
- Proactive approach
- Client satisfaction
- Systems implementation
- Team leadership
Personal Information
- Date of Birth: 06/19/82
- Nationality: German
- Marital Status: Married (1 child)
Computing
SAP IBP, MS Project, Microsoft Outlook, Microsoft Excel, Microsoft Power Point, Microsoft Word, MS Access, Oracle RDF, DCM, POM, AS400, SAP Business One, GSAM Microstrategy, MAPS, Cognos, Tableau, JDE, Oracle Demantra, JDE PLM, Enable, Oracle Mercia, Power BI, SAP GUI, SAP Fiore, EDMS, Microsoft Teams, Trackwise, Apttus
Languages
Spanish
First Language
English
Proficient (C2)
C2
German
Upper Intermediate (B2)
B2
Timeline
Senior Customer Operations Manager LATAM
CSL Vifor
08.2022 - Current
Global Demand Planner - CCC & Infusion Care
Convatec Group PLC
09.2019 - 07.2022
Senior Demand and S&OP Analyst for MEA, Russia, Ukraine & CIS Markets
J&J Lifescan and Lifescan Inc
07.2017 - 08.2019
Senior Demand Planner Personal Care and Hair Care (Temp) for Spain and Italy
Avon Cosmetics Spain
01.2016 - 03.2017
Supply Chain Manager
Tiendanimal.com
02.2015 - 05.2015
Lead Forecast Analyst
Toys R Us Iberia
02.2014 - 02.2015
Category Planner Babies R US, Impulse, UOI, Electronics & Multimedia
Toys R Us Iberia
01.2010 - 01.2014
Operations Manager / Founding Partner
Bloques del Norte S de RL
01.2006 - 10.2009
Administrative Assistant
Bloques GUFER
08.2005 - 12.2005
APICS CPIM Part1 - online (36 hours)
Fox Valley Technical College
Finance Course - (32 hours)
Universidad Metropolitana de Honduras
Industrial Engineering - specialized in automation
Universidad Tecnológica Centroamericana (UNITEC)
Industrial Innovation and Technology - (100 hours)
Universidad Politécnica de Valencia
High School diploma - in science and letters
Mayan School
Similar Profiles
Francesca PanicoFrancesca Panico
Corporate Communications Manager at Vifor Pharma/CSL ViforCorporate Communications Manager at Vifor Pharma/CSL Vifor
GYORGY ENDESGYORGY ENDES
Chief Human Resources Officer at CSL ViforChief Human Resources Officer at CSL Vifor
Matt EhrlichMatt Ehrlich
Sr. National Commercial Director at CSL ViforSr. National Commercial Director at CSL Vifor
Lakshmi Sravanthi GarimellaLakshmi Sravanthi Garimella
Information and Performance Analyst at Essex Partnership University TrustInformation and Performance Analyst at Essex Partnership University Trust
Hin Seng Joshua ChangHin Seng Joshua Chang
Animal Flow Instructor at Self-EmployedAnimal Flow Instructor at Self-Employed