Summary
Work History
Education
Skills
Languages
Work Availability
Accomplishments
Timeline
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Maria Lövgren

Zürich

Summary

Experienced with quality assurance processes and driving continuous improvement. Utilizes strong analytical skills to identify and resolve quality issues. Track record of effective collaboration and maintaining high standards of quality.


Work History

Senior Quality Analyst

Octapharma AG
12.2019 - Current
  • Improved product quality by implementing clear procedures for the management of the quality document system and identifying areas for improvement.
  • Lead the Corporate team supporting the readiness and formal qualifications for 9 local sites and managed the successful execution of migrating documents into the Quality EDMS, delivered on schedule.
  • Successfully delivered Release 2 of the Quality EDMS system through collaboration with Development teams to establish performance baselines for the system, setting high standards that guided ongoing QA efforts from inception through release.
  • Took on the role of Validation Manager for formal Operational Qualification and Performance Qualification.
  • Main responsibilities: Deputy System Owner within the Business Applications team, reporting to the Quality Business Partner, Risk Analysis, Periodic Review for the Quality EDMS system to ensure compliance with GxP
  • Communicated between product owners and developers to clarify features.

Senior Business Analyst

Accenture
07.2015 - 08.2018
  • Life&Pension: Managed the offshore Functional Test Team in India, became Life&Pension and test coverage tool SME and provided QA in a combined client & Accenture Test Team for an application modernisation programme
  • General Insurance: Managed onshore Functional Team and offshore Test Team in India for a financial transformation programme.
  • Produced Functional Design, contributed to and reviewed Technical Design, worked in close collaboration with the client senior stakeholders and Subject Matter Experts
  • General Insurance: Elicited and validated requirements and documented the TO BE processes in collaboration with the senior client Subject Matter Experts and 3rd party software vendor for a new insurance product development for a general insurance client
  • Banking: Team Lead for the Data Team, provisioned and consolidated data for the Business Support and Functional Readiness teams, captured requirements and data for MI reports and senior management reporting.

Business Analyst

Canada Life UK
01.2012 - 01.2015
  • Solvency II: Elicited, analysed, validated and documented requirements for Solvency II security framework and for Risk Concentration Management System upgrade
  • SharePoint SME for the project team and PMO
  • CRM development: Coached the Product Owner in Agile Scrum and carried out analysis and QA for the Scrum development of a Quotation and New Business application
  • Provided impact analysis from a HMRC Real Time Information regulation point of view
  • New Pension Regulation project: Established scope, carried out Gap Analysis, elicited requirements, designed the TO BE process together with the key SMEs, created test strategy and test plan, high level UAT plan
  • Main stakeholders were the HR, Claims and Policy Admin teams

Business Systems Analyst

Argenta Private Capital Limited
05.2011 - 09.2011
  • Company Overview: Lloyd's member agency
  • Documented an overview of a legacy system for the capacity process, auction process and distribution process (profits and losses)
  • Lloyd's member agency

Data Analyst

Universal Music on behalf of Release Consulting Ltd
01.2011 - 04.2011
  • Speedily gained new technical skills in SQL Server 2008 DBMS and SSIS ETL, analysis

Team Lead/Business Analyst

Airas Intersoft Ltd
01.2008 - 01.2011
  • Lead the development team for bespoke Life Insurance & Pension Administration software
  • Managed the customer relationship with the senior management of Kenyan and Eastern European clients
  • Responsible for release management and 2nd line support

Consultant

Formaster Consulting Ltd
01.2000 - 01.2001

Consultant

Cap Gemini Sweden
01.1995 - 01.2000

Education

Bachelor of Science - Systems Analysis

Luleå Technical University
Luleå

Skills

  • Continuous improvement mindset
  • Strong communication skills
  • Agile frameworks
  • Team leadership
  • Quality assurance
  • Documentation skills
  • Software development lifecycle

Languages

English
Bilingual or Proficient (C2)
Swedish
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Italian
Beginner (A1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Supervised team of 10 staff members.
  • Collaborated with a team of 15 in the data migration of local documents.
  • Drove the documentation and resolution of a search issue which led to a useful and simple search function.

Timeline

Senior Quality Analyst

Octapharma AG
12.2019 - Current

Senior Business Analyst

Accenture
07.2015 - 08.2018

Business Analyst

Canada Life UK
01.2012 - 01.2015

Business Systems Analyst

Argenta Private Capital Limited
05.2011 - 09.2011

Data Analyst

Universal Music on behalf of Release Consulting Ltd
01.2011 - 04.2011

Team Lead/Business Analyst

Airas Intersoft Ltd
01.2008 - 01.2011

Consultant

Formaster Consulting Ltd
01.2000 - 01.2001

Consultant

Cap Gemini Sweden
01.1995 - 01.2000

Bachelor of Science - Systems Analysis

Luleå Technical University

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Maria Lövgren