Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic
Silvia Silva

Silvia Silva

Zug

Summary

I am a Quality Manager with over 10 years of experience in pharmaceutical quality, spanning both small and large molecule products in clinical, PPQ and commercial phases. As a Qualified Pharmacist with an additional specialization in pharmaceutical quality assurance, I have worked across several pharma industries in both biologic's (including ADCs) and small molecule operations, developing a holistic understanding of the product lifecycle: drug substance (DS), drug product filling (DP) and finished goods (FG). My expertise includes sterile manufacturing of injectables and risk-based quality oversight for external entities. My career has been focused on Quality and regulatory compliance (cGMPs), and ensuring product quality across global markets, including FDA, EMA, ICH, PMDA, and NMPA. My hands-on approach in leading quality oversight and managing CMOs (external contract manufacturing organizations) has positioned me to consistently deliver exceptional outcomes in complex regulatory environments. I lead with transparency, integrity, and accountability.

Overview

10
10
years of professional experience

Work History

MANAGER, EXTERNAL QUALITY OPERATIONS

Pfizer (legacy Seagen)
06.2022 - Current

Responsible for quality oversight of oncologic products at several External Contract Manufacturing Organizations (CMOs)

  • Manage end-to-end quality oversight for both commercial and clinical products, ensuring alignment with regulatory standards and uninterrupted product supply
  • Specifically DS and DP manufacture of Antibody Drug Conjugates (ADCs) (drug product filling – sterile manufacture of injectables)
  • Lead complex deviations resolution, implementing change controls, and overseeing Corrective and Preventive Actions (CAPAs) across the CMO network to ensure compliance with global quality standards (GMPs) and regulatory Health Authorities
  • Approved batch related documentation (Master batch records – MBRs, Stability Protocols and reports, Process Validation documents, Analytical Protocols and reports, product specifications)
  • Responsible for technical batch release, ensuring that all batches meet quality specifications before further manufacture
  • Monitor and track Key Performance Indicators (KPIs) / Quality Indicators to evaluate CMO performance, ensuring inspection readiness and operational excellence
  • Take action to improve indicators, as necessary
  • Established and maintained Quality Agreements with CMOs to ensure compliance and Operational excellence
  • Provided onboarding training and coaching to new incoming team members
  • Support regulatory submissions to EMA, PDMA, and NMPA, and develop quality risk management plans to identify and mitigate potential risks as part of the QMS system
  • Applied risk-based quality oversight strategies to drive continuous improvement and reduce deviations within the external network
  • APR (annual product review) / PQR approval
  • Author and review of SOPs (standard operating procedures)
  • Coach and mentor and motivate new team members
  • Influenced decision-making, resolved conflicts and guide cross functional teams (both internal and external) towards achieving project goals
  • Achievements: Ensured uninterrupted product supply for DP manufacture Adcetris and Antibody manufacture of Tivdak, as well as clinical supply for SGN-B7H4V, SGN-ALPV, SGN-PDL1V, and SGN-35T
  • Led initiatives to enhance CMO KPIs, resulting in a 90% reduction in deviations and notable improvements in CMO performance metrics and CMO relationship
  • Awarded for Compliance, Integrity, and Company Value

CMO QUALITY ENGINEER, Parenterals

Biogen
09.2019 - 05.2022

Responsible for CMO Quality oversight involved of Drug Product (DP) filling (parenterals – sterile manufacture of injectables) for key therapies (Spinraza, BII809B2, BII8093)

  • Responsible for Quality oversight of Finished goods (FG) for Tysabri (prefilled syringes)
  • Led end-to-end quality oversight for both commercial and clinical products
  • This included directing complex investigations, implementing change controls, and overseeing Corrective and Preventive Actions (CAPAs) across the CMO network to ensure compliance with FDA, EMA, and global quality standards (GMPs)
  • Provided Quality oversight for Technology transfer, analytical tech transfer and process validation activities
  • Monitored and tracked Key Performance Indicators (KPIs) to evaluate CMO performance, ensuring inspection readiness and operational excellence
  • Established and maintained Quality Agreements with CMOs to guarantee compliance and timely delivery of GMP documentation
  • Supported regulatory submissions and developed quality risk management plans to identify and mitigate potential risks
  • Approved batch related documentation for clinical, PPQ and commercial phases
  • Achievements: Ensured uninterrupted product supply for DP manufacture of Spinraza, maintaining consistent availability for patients
  • Recognized with the CEO Award for effective management of clinical supply, highlighting agility and customer focus in enhancing company operations

Lead GMP AUDITOR

ICON (PRA Health Sciences) Clinical Research Organization
04.2019 - 09.2019
  • Ensured high standards of quality and compliance within clinical trial processes through extensive collaboration with cross-functional teams
  • Developed and implemented quality management plans aligned with Good Manufacturing Practice (GMP) and Good Clinical Practice (GCP) standards across various assets
  • Leader Auditor for sponsor audits and regulatory inspections, maintaining audit readiness and managing corrective actions (CAPAs) activities to swiftly address any issues
  • Lead auditor for Supplier qualification
  • Conducted thorough quality assessments and risk analyses, utilizing data to identify and escalate potential quality concerns
  • Primary contact for clinical teams on quality-related inquiries, providing GMP guidance and facilitating effective communication among stakeholders

QUALITY OFFICER ON THE FLOOR

Patheon part of ThermoFisher Scientific
10.2017 - 04.2019
  • Responsible for quality oversight in the production suites
  • Supervised critical manufacturing activities on a large molecule (DS) manufacturing facility
  • Part of Inspection readiness team, supporting regulatory inspections and client audits (back and front office), including PAI for FDA, EMA, ANVISA, and Turkish authorities, and performed internal audits
  • Led revision of several GMP documentation (Analytical protocols, stability reports, change controls, and Executed batch records EBRs)
  • Managed deviations and critical operations and supported all phases of manufacturing batch documentation development

Quality Assurance Specialist

Cipan
02.2016 - 07.2016
  • Led development of cleaning validation policy and protocols for multipurpose FDA-approved API facility (antibiotic synthesis) and structured equipment and residual validation matrices
  • Conducted risk assessments using FMEA for cleaning validation to identify and mitigate potential risks
  • Cleaning Validation SME supporting Client audits

Quality Officer

Atlantic Pharma, Tecnimede group
03.2015 - 01.2016
  • Support the Qualified Person (QP) with batch disposition
  • Ensuring timely review of batch records by production and QA for an oral solid dosage form manufacturing facility
  • Conducted in-house training for new employees on batch record review
  • Escalated potential issues that could affect production, quality, or compliance, and took a proactive approach to resolving these issues
  • Reported deviations and out-of-specifications to the Quality Control Manager and identified improvement opportunities within or outside the department

Qualified Pharmacist

Dolce Vita Pharmacy
07.2014 - 02.2015
  • Responsible for patient counseling and dispensing prescription medicines, OTCs, and other health products
  • Processed prescriptions and handled billing
  • Determined patient biochemical and physiological parameters and prepared extemporaneous medications
  • Arranged medication delivery upon customer request and supported pharmacy marketing campaigns
  • Managed the reception of incoming orders

Education

Post-Graduation - Pharmaceutical Quality Assurance and Biotechnology

Dublin Institute of Technology
Dublin, Ireland
01.2017

MSc - Pharmaceutical Sciences (PharmD)

Faculty of Pharmacy Lisbon University – FFUL
Lisbon, Portugal
01.2014

Skills

  • Quality Assurance and Regulatory Leadership
  • External Vendor Management & Customer relationship management
  • Sterile manufacturing
  • Product Lifecycle Management
  • Operations management
  • GMP and Quality Systems
  • Risk Management & Problem-Solving
  • Team Leadership
  • Staff training and development
  • Cross-functional teamwork
  • Negotiation
  • IT Skills and experience with TrackWise, TRIAL1, LIMs, Veeva, PLM, Oracle, SAP, Veeva Vault, Microsoft Teams, Documentum, PLM, Delta V
  • Project planning
  • Willingness to travel

LANGUAGES

English (fluent), German (intermediate), Portuguese (native), French (beginner)

Timeline

MANAGER, EXTERNAL QUALITY OPERATIONS

Pfizer (legacy Seagen)
06.2022 - Current

CMO QUALITY ENGINEER, Parenterals

Biogen
09.2019 - 05.2022

Lead GMP AUDITOR

ICON (PRA Health Sciences) Clinical Research Organization
04.2019 - 09.2019

QUALITY OFFICER ON THE FLOOR

Patheon part of ThermoFisher Scientific
10.2017 - 04.2019

Quality Assurance Specialist

Cipan
02.2016 - 07.2016

Quality Officer

Atlantic Pharma, Tecnimede group
03.2015 - 01.2016

Qualified Pharmacist

Dolce Vita Pharmacy
07.2014 - 02.2015

Post-Graduation - Pharmaceutical Quality Assurance and Biotechnology

Dublin Institute of Technology

MSc - Pharmaceutical Sciences (PharmD)

Faculty of Pharmacy Lisbon University – FFUL
Silvia Silva