Tamarisk Dornan-Eicher
Shrigley, Downpatrick,Suisse
Summary
Accomplished Customer Focused Professional for nearly three decades, consistently maintaining customer happiness with finesse and empathy while contributing to company success. Motivated professional capable of building productive relationships, resolving complex issues and securing customer loyalty.
Overview
31
31
years of professional experience
2025
2025
years of post-secondary education
Work History
Medical Secretary (GP)
Cabinet Médical Pôle Sud
Bulle, Switzerland
05.2024 - 12.2025
- Reception, telephone line - implementing triage where necessary, correspondence. Evaluating degree of urgency of incoming e-mails in a very fast-paced environment.
- Administrative support: transcribing medical reports, filing, Managing the Doctor's agenda and the medical records to an extended degree.
- Managing stock for the office, the lab and the nursing room
- Basic lab work in the internal lab (blood, urine and fecal samples)
- Taking over infirmary duties when my colleague was unexpectantly absent. Internal tech support de facto as the only person on site with those competencies - implementing new programs.
- To improve efficiency I autonomously reorganised the digital and physical filing systems as they were atrociously outdated.
Medical Secretary (Psychiatry)
Cabinet Médical Lavicennes
Bulle, Switzerland
03.2024 - 05.2024
- Reception, telephone line, correspondence.
- Administrative support including billing to health insurance, transcribing medical reports yearly accounts
- Managing medical records and doctors' individual agendas
Secretary-Receptionist and Sales Associate
Fondation Emploi Solidarité
Bulle, Switzerland
10.2021 - 11.2022
- Admin, Filing and Correspondence
- Planning and organising the deliveries and collections for the drivers
- Sole responsibility of the main telephone line for queries; call screening; front desk with the customers
- On the shop floor - customer service, stock, logistics and the till
Life and Intimacy Coach
Self-employed
Geneva
06.2014 - 04.2020
- Life Coach, Sex Coach, Intimacy and Relationship Coach and Massage Therapist
- Self-organised workshops, seminars and retreats
- Full management of my own 120m2 space in the centre of Geneva (Communication, Marketing, Administration, Accounting, Cleaning, Third-Party Rental)
Communications and Marketing Specialist
Self-Employed
01.2014 - 12.2018
- Communication and marketing solutions for the self-employed in the fields of personal development, art and culture and small grassroots charitable foundations
- Admin and accountancy and tax services
- Social media, TV and radio marketing
- Website creation and management
- Organising marketing and fundraising events
- Applying for charity status, where applicable
Fundraiser
Greenpeace Switzerland and ONG Conseil Switzerland
01.2012 - 12.2015
- Promoted to Team Leader with Greenpeace
- Seeking new funding opportunities for NGO's by directly engaging with the public in the streets
- Winning the continued loyalty of existing members, Petitions
English - French Translator
Freelance - Self Employed
Lausanne, Switzerland
06.2006 - 06.2014
International Personal Banker
Abbey International
Isle of Man , UK
06.2004 - 07.2006
- Inbound Call-Centre : Customer Service and Sales through investment opportunities
Junior Accountant
Callow Matthewman & Co
Isle of Man, UK
06.2002 - 06.2004
Front Desk Receptionist
Chesterhouse Hotel
Isle of Man, UK
01.2001 - 06.2002
Waitress
Narrows Restaurant
Portaferry
01.1995 - 01.2001
Education
Medical Secretary -
Culture et Formation
Switzerland /2024 -
Certificates -
Various
Switzerland /2014 - 01.2020
GCSEs -
Glastry College
Northern Ireland 01.1994 - 01.1999
Skills
- Customer Service, Customer Support, Customer Success
- Office Administration, Receptionist Duties, Phone Etiquette
- Clear communication skills, Written and Verbal
- Positive Disposition, Proactive
- Empathy and Understanding
- Adaptability, Flexibility and Versatility
- Autonomous yet Dedicated team player
- Problem-solving Abilities, Multitasking
- Highly organized, Attention to Detail
- Ability to Work Under Pressure, Resilient
- Attention to Detail
- IT - Ms Office, Windows and Linux
Languages
English
Native
French
Native
German
Intermediate (B1)
Timeline
Medical Secretary (GP)
Cabinet Médical Pôle Sud
05.2024 - 12.2025
Medical Secretary (Psychiatry)
Cabinet Médical Lavicennes
03.2024 - 05.2024
Secretary-Receptionist and Sales Associate
Fondation Emploi Solidarité
10.2021 - 11.2022
Life and Intimacy Coach
Self-employed
06.2014 - 04.2020
Communications and Marketing Specialist
Self-Employed
01.2014 - 12.2018
Fundraiser
Greenpeace Switzerland and ONG Conseil Switzerland
01.2012 - 12.2015
English - French Translator
Freelance - Self Employed
06.2006 - 06.2014
International Personal Banker
Abbey International
06.2004 - 07.2006
Junior Accountant
Callow Matthewman & Co
06.2002 - 06.2004
Front Desk Receptionist
Chesterhouse Hotel
01.2001 - 06.2002
Waitress
Narrows Restaurant
01.1995 - 01.2001
GCSEs -
Glastry College
01.1994 - 01.1999
Medical Secretary -
Culture et Formation
/2024 -
Certificates -
Various
/2014 - 01.2020
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