Tina Baggenstos

Provide administrative support for corporate client advisors as well as direct assistance to corporate clients for the handling of day-to-day business .Currently working as the Substitute for the team leader.

• Enhanced client satisfaction by effectively addressing concerns and resolving issues in a timely manner.
• Implemented new processes to streamline workflow and improve overall efficiency within the team.
• Worked with various internal partners, including the company's client advisors, to find the best solutions for clients.
• Trained new employees on company policies, procedures, and best practices, ensuring seamless integration into the team dynamic.

The banking apprenticeship covered training in the following areas: Private Client Advisory in Retail and Wealth Management & Corporate Client Advisory for SMEs.

• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Collaborated effectively with team members across departments, fostering a cohesive work environment conducive to accomplishing shared objectives.
• Supported customers in their daily business and provided advice on basic products, credit products and investment products.

Supporting the Scouts in Wädenswil, Richterswil & AU (WRA) in financial matters, my activities there are voluntary work and are therefore unpaid.

• Enhanced financial reporting processes, providing stakeholders with accurate and timely information for decision-making purposes.
• Provided financial analysis support for key strategic projects, enabling informed decision-making.
• Implemented new payment solutions for projects.