Highly skilled Product Owner in Conversational AI with a strong background in Speech Processing and Natural Language Processing. Greatly experienced in managing full product lifecycles, leveraging Agile methodologies, and enhancing customer experiences through innovative AI solutions. Excellent communicator and leader, adept at aligning technical teams and stakeholder goals.
As a product owner Alexandros Lazaridis has led 2 teams in the Data Analytics & AI (DNA) group, over the last 3 years. Working mainly on 3 products:
- the Swisscom Voice Assistant on Swisscom TV Box
- the VoiceBot & Chatbox for automating the customer interaction with Swisscom,
- the Conversational Insights for understanding and analyzing what the customer needs.
Focusing on speech processing topics (e.g. speech recognition, voice activity detection, emotion recognition, etc.) , on natural language processing topics (e.g. topic/intent classification, retrieval system (FAQ), machine translation, etc.) and on large language models (LLMs) using openAI and on-premise tools/models
- Automatic Speech Recognition (ASR) on Swiss Languages and Dialects,
- Language Identification (LID),
- Speaker Identification/Verification (SI/SV),
- Emotion Identification & Sentiment Analysis (SER),
- Text to Speech Synthesis (TTS),
- Data Selection and Active Learning,
- Natural Language Processing & Understanding (NLP/NLU),
- Neural Machine Translation (NMT),
- Swiss German Dialects Text Normalization
- Swiss German Automatic Speech Recognition (in collaboration with Microsoft Research Center in Munich)
- DAHL: Domain Adaptation via Hierarchical Lexicons (In collaboration with Idiap Research Institute and École Polytechnique Fédérale de Lausanne (EPFL))
- Building A High German to Swiss German Phonetic Dictionary (In collaboration with the University of Zurich (UZH))
- In collaboration with Idiap Research Institute and École Polytechnique Fédérale de Lausanne (EPFL) - End-to-end Speaker Recognition from Speech, Self-attention for speech emotion recognition, End-to-end Language Recognition from Speech using Bottleneck Features, Data Selection for Speech Recognition Training, Domain Adaptation in End-to-End Speech Recognition, Key-word Search/Spotting using Convolutional Neural Networks, Semi-Supervised Data Acquisition and Explorations
- In collaboration with La Haute école spécialisée de Suisse occidentale de Fribourg (HEFR) - Swiss German Normalization with Neural Networks, Swiss German dialects Text Normalization using Neural Network Machine Translation-based Approaches and Word Embeddings
- In collaboration with University of Zurich - Fairness in AI.
Since October 2005, Alexandros Lazaridis has published more than 15 papers on numerous international journals and book chapters and more than 25 on international conferences.